Booking Conditions
The following conditions apply to the contract of hire of Pound Cottage by the hirer, and its letting agent Special Dorset Cottages, on behalf of the owners.
Contract
A binding contract is entered into on receipt of a booking form generated from the online booking system.
Booking
A booking is deemed to be accepted by the owner when you, the hirer, receive confirmation. If the details on the confirmation are not correct, please contact Special Dorset Cottages immediately. The number of persons occupying the property must not exceed 4. Well behaved dogs welcome, max 2. No smoking allowed.
Reservations
Provisional reservations can be accepted by telephone and must be confirmed within 3 working days by the arrival of the required deposit and booking form.
Deposit
A 25% deposit is required at the time of booking.
Payment
The balance is due 8 weeks before arrival date, or at time of booking if sooner.
If the balance is not received within the time specified the owner/booking agent reserves the right to cancel the booking and retain the deposit.
Payment may be made by cheque, or bank transfer, please ask for details. Please make cheques payable to N. Hobart.
If you book within 8 weeks of the start of your holiday, the whole cost of the accommodation, is payable immediately.
The deposit payment is non-refundable.
Booking Cancellations
Should you have to cancel your holiday, you will be liable for the full payment. However, if we are able to re-let the cottage, the balance payment (i.e.full payment less the deposit) will be refunded.
Insurance
We strongly recommend you consider taking our cancellation insurance. Try Guestfirst
Booking Alterations Arrival and Departure
Any change in holiday dates/number of guests will be subject to the agreement of the owner and an administration may be charged.
The cottage will be available from 4pm on the day of arrival.
Please vacate by 10.30am at the latest on the day of departure, in order that we have time to prepare the house for the new guests.
The hirer agrees:
That the supervision of children and any adults requiring care remains the responsibility of the Hirer at all times.
To be responsible for leaving the accommodation clean and in good order, otherwise a cleaning charge will be levied.
To pay for any unreasonable damage, breakage or loss caused.
Security Deposit
Please send at the time of booking an additional security deposit cheque of £100, post dated to your start date. If no damage or breakages have occurred the cheque will be returned within one week unwashed.
Damage and Loss
At guests’ risk at all times. No responsibility can be accepted for loss or damage to such items.
Errors and omissions excepted.